Please note that the handling of titles from our office to U.S. Customs and back to the customer is performed as a customer service at no expense to the customer. Since the customer always has the option of going to U.S. Customs in person this is not a service we are required to perform. Since we do not have complete control of the title at all times (messenger services and U.S. Customs are also involved) we will not be responsible for the cost of replacing the original title if it lost after being placed in our care. Please contact your Customer Service Representative if you require a clarification of this policy or wish to discuss this further.